| 1 | Introduction to Operations Strategy |
| 2 | Process Concepts |
| 3 | Process Redesign Techniques |
| 4 | Process Redesign Techniques (continued) |
| 5 | Idea Marketplace |
| 6 | Process Identification and Modeling |
| 7 | Introduction to Clockspeed |
| 8 | Supply Chain Dynamics/3-DCE |
| 9 | Clockspeed Concepts (continued) |
| 10 | Process Enterprises |
| 11 | Leading Process Redesign |
| 12 | Process Redesign Methodology |
| 13 | Process Implementation |
| 14 | Clockspeed Concepts (continued) |
| 15 | Strategic Positioning |
| 16 | Operations Measurement & Improvement |
| 17 | Operations Measurement & Improvement (continued) |
| 18 | Supplier Relations |
| 19 | Capabilities Choice |
| 20 | Product Process & Supply Chain Design |
| 21 | Standardizing Operations |
| 22 | Capabilities Strategy |
